Secure Email Problems Plexel Help | Procedure     Site written by John Middlemas

Homepage Back Site Contents Map Main Pages Audit Standards Procedure Clickboard Sections Steps Various Emails Toolbar Etc Downloads Reference Download Plexel Page Index A to Z Contact us Procedure - Sequence of steps involved in making a website. Secure Email Problems. If you are having problems sending or receiving encrypted email please remove the other person's certificates from your computer. Instructions are in the box below. Afterwards send a signed email to the other person who should reply to you with his signed email. Then you should be able to send him an encrypted email and he to you. All email should always be signed and encrypted. The only exception is when you are sending to someone outside the company who doesn't have a certificate. It is recommended to set the default options to both sign and encrypt automatically. See the Thawte/Comodo links in column 3 for procedure. That way you shouldn't fail to encrypt any inter-company email. Secure Email S/MIME Thawte - Procedure for setup of S/MIME Thawte free personal email certificates and use with SeaMonkey or IE and Outlook. Secure Email S/MIME Comodo - Procedure for setup of S/MIME Comodo free personal email certificates, and use with IE and Outlook.

Removal of other people's email certificate(s) ---------------------------------------------- If there is more than one occurence of the email address please Delete/Remove them all. Outlook 6 --------- Click the following in sequence:- Tools Options Security Digital IDs Other People Now look in the "Issued To" column and see if you can locate the other person and "Remove" the certificate. If not then for each row click "View" and then "Details" and if the email address opposite the "Subject" is correct then click OK and "Remove" the certificate. SeaMonkey --------- Click the following in sequence:- Edit Preferences Privacy & Security Certificates Manage Certificates Other peoples Then find the email address(es) in question and click Delete. Site written by John Middlemas